How to invite an agent or a team member to provide support on Instagram with the Instagram Commenter app

This support article explains how to invite an agent to provide support on Instagram using the Instagram Commenter app.

To begin, make sure the agent has access to the Instagram Commenter app and the Instagram account where they will be providing support (see: https://quomy.com/support_articles/how-to-use-the-team-roles-and-permissions-in-the-instagram-commenter-app). Once confirmed, a team member can invite the agent to provide support by clicking on the Invite button.

The Invite button is an important feature that allows team members to invite agents to provide support in a media. This can help to distribute the workload and provide more efficient support.

It's important to note that team members can only invite agents who have the necessary access to the Instagram Commenter app and the Instagram account in question. Make sure the agent has the required permissions and access before inviting them to provide support.

Navigate to Instagram Commenter app > Medias > desired Media (click on post ID) > click on Actions on the right side > Team Members.