Understanding the Accounts page in the WhatsApp Chatbot app

The Accounts page in the WhatsApp Chatbot app serves as a central hub for managing connected WhatsApp accounts. This feature enables users to automate replies to received WhatsApp messages. Users can easily connect, delete, and configure settings for their WhatsApp accounts from this page.

Here's how the Accounts page works:

1. Connecting a WhatsApp Account:

   • To connect a WhatsApp account, navigate to the WhatsApp Chatbot app and access the Accounts page.
   • Click on the New Account button.
   • In the modal that appears, you will find a list of connected WhatsApp accounts in the system.
   • Click the Select button next to the desired account.
   • Proceed by clicking the Next Step button.
   • This will create a dedicated page for the selected WhatsApp account within the app.

2. Configuring Account Settings:

   • On the created page for the WhatsApp account, you can set a default message to be sent when there are no available quick replies from the Quick Replies page.
   • It's important to ensure that the WhatsApp account is enabled to ensure message saving functionality.

3. Category and Quick Reply Management:

   • The WhatsApp account page provides the ability to create new categories.
   • Users can assign specific categories to determine which quick replies should be used for the WhatsApp account.
   • This feature allows for enhanced customization and tailored responses.

4. Deleting Accounts:

   • From the Accounts page, users have the option to delete WhatsApp accounts.
   • Deleting an account will also remove all associated records from the WhatsApp Chatbot app.

The Accounts page in the WhatsApp Chatbot app simplifies the management of connected WhatsApp accounts. Users can effortlessly connect accounts, configure settings such as default messages and categories, and delete accounts when needed. This centralized control hub enhances efficiency and organization within the app.