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Understanding the Overview Page in the Telegram Chatbot App

The Overview page in the Telegram Chatbot app is a valuable resource for team administrators, providing them with essential information about their team's activity and the app's performance. This page is exclusively accessible to team administrators.

The Overview page offers insights into various aspects of the team's operations and the app's functionality, including replies, achieved guests, assigned categories, and more. Administrators can analyze this data to gain a comprehensive understanding of their team's performance.

You can filter the data on the Overview page based on specific time intervals and Telegram Groups. It's important to note that when a Telegram Group is deleted, the corresponding data on the Overview page will also be removed.

The Overview page consists of four informative widgets:

  1. Guests: This widget displays the number of guests achieved by day, allowing team owners to track guest activity over time.

  2. Total: The Total widget provides an overview of the total number of achieved guests, giving team owners a quick snapshot of overall performance.

  3. Categories: The Categories widget showcases the frequency with which categories have been assigned. This information can be valuable in understanding user interests and preferences.

  4. Agents: The Agents widget highlights the manual replies made by team members. It shows the number of times agents (team members) have responded to messages, allowing team owners to gauge their activity and engagement.

The Overview page serves as a powerful tool for team owners, enabling them to monitor and assess team performance and app usage effectively.

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