Understanding Quick Reply Info in the Facebook Chatbot App

The Facebook Chatbot app includes a Quick Reply Info page that provides basic information about a specific quick reply. Please note that this page does not display information related to configuration settings.

To access the Quick Reply Info page, navigate to the Facebook Chatbot app > Quick Replies > click on the information (i) icon corresponding to the desired quick reply. On the following page, you will find details such as the status of the quick reply, the author who created it, and the creation timestamp.

Additionally, the Quick Reply Info page provides insight into the conversations where the quick reply has been used. This allows you to track and review the usage of the quick reply across various conversations.

The Quick Reply Info feature in the Facebook Chatbot app offers a convenient way to access essential details about a specific quick reply, enabling you to better manage and optimize your chatbot interactions.