Help Center

Get answers for your questions in real time

How to use Facebook Shop Products as Templates in Messenger with the Facebook Chatbot app

To leverage the products available in your Facebook Page Shop as templates in Messenger, you can create bots using the Product element within the bot builder feature of the Facebook Chatbot app. Follow these steps to set it up:

  1. Access the bot creation section in the Facebook Chatbot app by navigating to Bots and clicking on the New Bot button.
  2. Within the bot builder, locate the right top menu and click on Elements.
  3. Drag and drop the "Products" element onto your bot canvas.
  4. Select the Category.
  5. Select the Facebook Page from which you want to use the products by clicking the "Select" button.
  6. Once you have chosen the desired Facebook Page, click "Save" to confirm your selection.

It's important to note that if you wish to add any item, service, or link to a shop, listing, funnel website, or bio link, a PayPal or Wise link, you can use the "Items" element instead. Drag and drop the "Items" element from the Elements section in these cases.

Please remember that it is crucial not to create two elements within the same bot, as this can cause errors and result in the automatic disabling of the bot.

By following these steps, you can seamlessly incorporate products from your Facebook Page Shop into your Messenger conversations, providing a convenient and interactive shopping experience for your users.

Get in touch with the Quomy's news and amazing discounts