How to Provide real-time support to clients on Instagram with the Instagram Chatbot App

The Instagram Chatbot app offers the capability to provide both automatic and manual replies, enabling real-time support for your clients. Every received message is saved and can be accessed from the main page of the app. Each conversation represents a collection of messages from an Instagram user.

To start receiving Instagram direct messages in the Instagram Chatbot app, you need to connect and enable your Instagram account within the app. Quick Replies are not mandatory for this process.

Once someone sends a direct message, you will instantly see it in the Conversations page, allowing you to respond promptly. You can reply using text, emojis, and even attach images. The conversation page offers multiple options and features, which you can explore in more detail in other articles or guides.