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How to export the quick replies from a CSV file in the Facebook Chatbot app

In the Facebook Chatbot app, you have the option to create and export quick replies for efficient management. The export feature allows you to download the quick replies as a CSV file, which can be accessed by both the team owner and team members with the role permission Allow Chatbot Configuration Access enabled.

To export quick replies from the Facebook Chatbot app, follow these steps:

  1. Navigate to the Quick Replies section within the app.
  2. Locate the dropdown menu button located next to the New Reply button.
  3. Click on the dropdown menu button.
  4. Select the Export option from the dropdown menu.

By following these steps, you will be able to export the quick replies to a CSV file, which can be downloaded and used for various purposes.

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