An overview of the Instagram Chatbot app

The Instagram Chatbot app offers a range of powerful features to enhance your social marketing efforts. With automation capabilities, team collaboration, lead generation, and real-time support, this app is designed to streamline your Instagram interactions. Here's an overview of its key functionalities:

Bots Builder

The templates builder tool enables you to create customized templates for Direct Messages. With professional designs and button controls, you can inspire confidence in your services and engage your audience effectively. Available templates include image, video, buttons, and products from your Facebook Page Shop.

Quick Replies

Quick replies provide swift responses based on user messages. You can create keyword lists, and if a message contains those keywords, the corresponding quick reply will be triggered. You can define the accuracy level and choose between a text message or a pre-designed template as a response. Quick replies can be categorized and imported from CSV files.

Lead Generation

The app automatically captures phone numbers and email addresses when users include them in their messages. These contacts are saved separately, and you can export them to a CSV file for further use. Additionally, you can trace the conversation from which each phone number or email address was collected.

Conversations

Conversations in the Instagram Chatbot app comprise the list of received messages and responses. Messages are not loaded in real time from Instagram but are collected and displayed within the Conversations page. Key features of this section include:

• Display of all sent/received messages
• Ability to send new messages, including emojis and media files (error messages are returned from Instagram if a message fails to send)
• Basic user information, user categories, and page details
• Invitation of team members with access to Instagram account conversations (determined by the team owner)
• Bot pause feature for real-time support

The app simplifies conversation management, particularly when dealing with a large number of Instagram accounts. It shows the most recently updated pages in real time, allowing you to quickly access and respond to updated conversations.

Overview

The Overview page provides insights into the app's activity. It shows the number of bot messages sent per day in the last 30 days, popular user categories, and the number of manual messages sent by team members during the same period.

Activities

The Activities section records all actions within the app, such as message replies, bot and quick reply creation, page and contact deletion, and more.

Role Permissions

Role permissions offer extensive control over team members' app usage, allowing you to define specific privileges and restrictions.

Dashboard Widgets and Search

The app features a dashboard widget that displays the most recently created conversations, visible to team members with access to the respective Instagram accounts. Additionally, enabling the app adds a search option to the Dashboard, enabling you to easily search for conversations.

The Instagram Chatbot app empowers you to streamline your Instagram communication, providing a comprehensive set of tools to automate, manage, and analyze your interactions effectively.